Support
We're here to help.
The quickest way to reach us is from the app: Settings › Write to us. Describe what happened, attach a screenshot if it helps, and we'll answer.
Common questions
Is Onionskin free?
Yes. No subscription, no trial, nothing locked.
Where is my journal kept?
On your iPhone. If you turn on the copy in Settings, also in your own iCloud Drive. See Privacy.
How do I move my journal to a new iPhone?
Turn on the iCloud copy on the old iPhone and sign in with the same Apple account on the new one; your journal
comes back on the first launch. Or use Export in Settings › Privacy & data and open the
.onionskin file on the new iPhone.
How do I tick off a task?
Slide its ring to the mark in the middle of the line. A tap shows the way. Slide it back to undo.
How do I set up a repeating task?
In Tasks, open Repeating and tap +. Name it, then choose how often: every day, weekdays, every few days, some weekdays, monthly or rarer, up to three times a day.
Why don't I see my calendar's events?
Allow calendar access in iPhone Settings › Onionskin › Calendars, then choose which calendars to show in Onionskin's Settings.
Reminders don't ring.
Allow notifications in iPhone Settings › Onionskin › Notifications, and make sure Focus isn't holding them.
How do I turn off anonymous statistics?
Settings › Privacy & data › Anonymous statistics.
Which languages does Onionskin speak?
19: English, Ukrainian, Spanish (Spain and Mexico), Portuguese, German, French, Italian, Dutch, Polish, Swedish, Norwegian, Danish, Finnish, Turkish, Chinese (Simplified and Traditional), Japanese and Korean. Change it in Settings › Appearance.